Privacy Policy

At Smoke World UAE, shoppers’ privacy is essential. This Privacy Policy explains how personal information is collected, used and kept secure when you interact with us online or in our stores. Below are some of the practices you are likely to encounter once you access our services:

Data Collection and Usage

We collect personal information, such as your name, age, address, phone number, and email, to process orders and provide seamless customer service. Additionally, we may gather browsing and device information (e.g., IP address, cookies) to enhance your user experience. All data is collected in compliance with UAE regulations and is never shared with unauthorised parties.

Age Restriction

Our services are exclusively for customers aged 21 and older. By accessing our website or purchasing from our stores, you confirm that you meet the legal age requirement.

Third-Party Services

To facilitate transactions and delivery, we work with trusted third parties, including payment processors and shipping providers.  These partners adhere to strict data protection standards.

Security Measures

We use secure measures to ensure that the information you provide to us cannot be accessed or used by third parties other than for its intended purpose. While we strive to protect your data, no system can be entirely secure, and we encourage users to take precautions while sharing sensitive information.

Policy Updates

The Privacy Policy may be modified from time to time without prior notice. Updates will be posted on our website to ensure transparency.

For inquiries or concerns, contact us at [email protected].